Legal & Privacy

Privacy Policy

Last updated: September 2026 - Remain LLC (remainllc.com), Holland, Michigan

1. Overview

Remain LLC ("Remain", "we", "us", or "our") respects your privacy. This Privacy Policy describes how we collect, use, and safeguard information when you visit remainllc.com or use our automated missed-call text-back, appointment scheduling, and customer communication services.

2. Information We Collect

We only collect information necessary to provide and set up our services, including:

Contact Details: Your name, business name, trade or industry, phone number, and email address submitted through our inquiry forms.
Business Details: Operating hours, service areas, and standard customer service guidelines used to configure your automated responses.
Communication Records: Records of your inquiries, support requests, and text interactions with Remain.

3. How We Use Your Information

We use the information collected to:

Deliver, configure, and maintain our missed-call text-back and appointment booking systems.
Respond to your requests, questions, and trade assessment submissions within 1 business day.
Send service-related updates, operational notices, and administrative communications.

4. SMS and Mobile Number Privacy (No Sharing)

We hold mobile privacy to the highest standard. Under no circumstances do we sell or rent phone numbers.

        Strict SMS Privacy Rule: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
      

If you provide your phone number, you may receive SMS messages from Remain LLC regarding your service setup or assessment. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP.

5. Data Security & Retention

We implement commercial-grade administrative, technical, and physical security measures to protect your personal and business data against unauthorized access, alteration, or loss. We retain your information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

6. Your Choices and Rights

You have the right to access, update, or request the deletion of your personal information at any time. To request changes or removal of your details from our records, please contact us directly at info@remainllc.com.

7. Contact Us

If you have questions or comments regarding this Privacy Policy, please contact:

Remain LLC
Holland, Michigan
Email: info@remainllc.com
Website: remainllc.com